$(X,A)$ is a good pair if $\exists V\subset X$ s.t. $V$ is a neighbourhood of $A$ that deformation retracts to $A$.
Prove that if $(X,A)$ is a good pair, then $(X/A,A/A)$ is also a good pair. How about the converse?
It seems to me that $A/A$ ends up being just a point in the quotient space of $X/A$ and so we should be able to find a neighbourhood of $A/A$ ($V/A$ perhaps?) that deformation retracts to $A/A$. What do I need to do to finish up the argument (if I'm in the right direction that is...)
I'm guessing that the converse is not true. I'm thinking something along the lines of $X$ being the Hawaiian earring but when quotient by a particular $A$, it becomes "nice".