It's subtle, but bear in mind the definition of symmetry: if $a \sim b$ then $b \sim a$. (Emphasis on "if" and "then.")
You are not guaranteed that every element is related to some other element. Yes, if for all $a$ there exists some $b$ such that $a \sim b$, then through symmetry and transitivity you can conclude $a \sim a$ and then reflexivity.
But what if there exists some $a$ such that there is no $b$ where $a \sim b$?
A notable example of this is the empty relation on a non-empty set, where no element of the set of concern is related to any other element. (If you view a relation as a subset of the Cartesian product of the set with itself, then the empty relation is the empty set.) You can show that this relation is symmetric and transition through vacuous logic, but is not reflexive. (It is, however, anti-reflexive.)
Some other examples that are less contrived can be found on this post.