36

When trying to install Greenshot on fresh copy of Windows 10, the following error occurs

enter image description here

Please, note that the question is about Windows-10. Questions about Windows-7 and below are not "duplicate".

UPDATE

How to install Greenshot so that PrintScreen work?

Dims
  • 13,414

10 Answers10

59

On a new PC, press printscreen and the first time OneDrive pops up and offers you to save screenshots. Select No and the key will be free for Greenshot.

userJT
  • 1,170
14

I encountered the same warning message about the hot keys.
My solution (Windows 10):

  1. Go to "Settings" > "Ease of Access" > "Keyboard".
  2. Turn off Print Screen shortcut 'Use the PrtScn button to open screen snipping'. I think this disables the standard program using the hotkey
  3. Now, the PrntScn button works with Greenshot.

Hope this helps :)

GreenRaccoon23
  • 175
SirDijkhoff
  • 141
11

Greenshot cannot register the desired hotykey (PrntScreen) if another program has already registered it, that's why it gives you that warning message.

If you want Greenshot to work with the PrntScreen, you need to find out which program is blocking the hotkey, it is most likely either OneNote or DropBox. Configure them not to use the PrntScreen hotkey, and restart Greenshot. Read more here: http://getgreenshot.org/faq/my-prntscreen-key-no-longer-works-with-greenshot/

In case you want to use Greenshot but still don't want to turn off that specific feature of OneNote or Dropbox, another alternative would be to change Greenshot's hotkey, you can easily do so in Greenshot's settings dialog.

jklingen
  • 481
7

Try this:

Launch Powershell as admin (Start > type Powershell > Right click Run as admin)
Copy and paste the following

New-ItemProperty -Path "HKCU:\Control Panel\Keyboard" -Name PrintScreenKeyForSnippingEnabled -PropertyType DWord -Value 0 -Force


I noticed this line whiz past when running a Windows 10 debloat script. (it enabled the option)
I read through the script, found the line and reran with it set to "0"

Pekoh
  • 71
  • 1
  • 1
6

Adding on top of @userJT's solution -

Initially, Greenshot complained about "PrintScreen" and "Ctrl + PrintScreen" for me. It appears that "PrintScreen" was taken by OneDrive and "Ctrl + PrintScreen" - by DropBox. After you disable both, problem goes away.

Full list of steps -

  1. See the error message like in the question. Panic, google, get to this page :)
  2. Note the first key that Greenshot complains about.
    • In most of the cases it will be "PrintScreen", so let's take it as an example.
  3. Press "PrintScreen" on your keyboard.
  4. OneDrive will pop up, prompting to save screenshots to OneDrive. Choose "No, Thanks" there.
  5. Click "Retry" in Greenshot's dialog, note the keys that are still taken.
  6. Repeat steps above for keys that Greenshot cannot register until it succeeds.
    • In my case it was "Ctrl + PrintScreen" that was taken by DropBox.
  7. Enjoy shortcuts in Greenshot :)

HTH.

Anton
  • 213
2

for Windows 11, the setting is in "Settings/Accessibility/Keyboard/Use PrtSc to Open Snipping tool" enter image description here

Luke
  • 1,490
0

I had the same problem and non of the solutions above worked. I found this link on the Greenshot web

https://getgreenshot.org/faq/how-can-i-use-the-windows-key-as-global-hotkey-for-greenshot/

Just follow the instructions on how to edit your greenshot.ini file. Change the following line: RegionHotkey=None

To be this: RegionHotkey=PrintScreen

David C
  • 11
0
  • Right click on the OneDrive in your System Tray
  • Click on the "Gear Icon"
  • Click on "Settings"
  • Uncheck "Automatically save screenshots..." 1
  • Retry associating PrintScr / Ctrl+PrntScr / Etc... on Greenshot
  • Try again!
  • Done!!

OneDrive Settings

germ13
  • 101
0

Anyone had issues assigning a hotkey to "Open Image from clipboard" not working for me on a new PC (Win 10)... it has worked for me in others.

I add Ctrl + Z in here: "; Hotkey for opening the clipboard contents into the editor ClipboardHotkey= Ctrl + Z" and Greenshot doesn't recognize it

I even swapped the commands just to see if I had a window interference but it's not the case.

enter image description here

Orlando
  • 23
-2

Just try pressing the PRTSCR key without the FN key. That works for me now since a recent windows 10 update

Darren Nock
  • 7