I am struggling to gain a geometric intuition for the concept of homology groups. In particular, my problem is in understanding the algebraic terms "kernel" and "quotient" and connect them with boundaries of simplices, holes etc.
Definitions:
For a simplicial complex $X$, the $n^{th}$ homology $H_n(X)$ is $Z_n/B_n$, where $Z_n = \ker(d_n : C_n \to C_{n-1})$ is the group of cycles and $B_n = \text{im}(d_{n+1} : C_{n+1} \to C_n)$ is the group of boundaries.
Question 1: If kernel is defined as elements that are mapped to the group identity, what exactly is the identity in $C_n$? Is that some "identity chain" in $C_n$, that is, something like a trivial formal sum?
Question 2: How to see the "cycles modulo boundaries" in the "$Z_n/B_n$"? I visualize homology as describing holes = objects without a boundary that are not a boundary of something else. But how does the quotient correspond to this? Maybe I am struggling with the concept of quotient, but I understand it such as "$A/B$" means that elements in $A$ are glued together to elements in $B$. I just cannot connect this to the geometric intuition about homology.
Thank you for your help.
EDIT: I am studying mostly Hatcher´s Algebraic Topology (my university course also follows this book) and additionaly I use Wikipedia. Also, I have already read many posts on "(co)homology intuition" here, I am really only asking these particular questions. Thank you.