From I.M. James' book General Topology and Homotopy Theory:
Suppose we have a cotriad $$X \xleftarrow{\xi}W \xrightarrow{\eta} Y.$$ ... we might expect the pushout of the cotriad to be a quotient set of $X \sqcup Y$. So consider the triad $$X \xrightarrow{\sigma} X \sqcup Y \xleftarrow{\tau} Y.$$ The obvious relation $\sim$ on $X \sqcup Y$ to try is the one where $\sigma x \sim \tau y$ if there exists a point $z \in W$ such that $\xi z = x$ and $\eta z = y$. Unfortunately, this is not, in general, an equivalence relation... in general, it is necessary to form the transitive closure in order to obtain a quotient of $X \sqcup Y$ which satisfies the conditions for a push-out.
The procedure of forming the transitive closure can, however, be omitted if one of the insertions [EA: i.e. either $\xi$ or $\eta$] is injective.
I just have no idea why the sentence in bold would be true. I can think of a situation where $\xi$ is injective, $\eta$ is not, and the relation is not transitive: suppose $\xi(b_1) = x_1, \, \xi(b_2) = x_2, \, \eta(b_1)= \eta(b_2) = y$. Then $x_1 \sim y$ and $x_2 \sim y$ but $x_1 \not \sim x_2$.
Normally I would think it was a mistake in the text, but I'm hoping I'm not missing something important about the pushout.